As a follow up to this - can you tell me why you need to create so many call forwarding rules? It's generally a bad idea to be creating that many routing rules since there's almost always a better approach and troublshooting such large numbers of rules can be a real headache. I've seen a number of sites that have use routing rules to do things that really didn't require them...
If you tell us what your scenario is maybe we can come up with a better alternative.
We wanna kinda share a mailbox between several users. We can't use Alternate Xtns because of the limit of 9 and we have more than 9 users of multiple users groups.
Basically we wan't a call coming in on PhA to Divert No Ans to a shared line, so give other users (>9) the opportunity to ans the call on their shared instances of the line (we do not wish to give these users VM). If no-one then answers the call we want to divert to the original Xtns mailbox.
If we can't use the alternate xtn feature, routing rules do exactly what we want. I do share your reservations though & if we could find a cleaner way that'd be great. We've tried using another VM partition on CCM for the line & that does seem to work, but it seems simpler to me to have routing rules in Unity.
Yeah, that's a challange. You might want to check out the Extension Remapping feature - it's been in Unity for a while but doesn't get used often - if you have nice contiguous ranges of extensions you want to use, this can be much, much easier to setup than a bunch of routing rules. Check out the blurb I put in the Audiotext Applications paper:
Cheers Jeff, that looks like a pretty nifty feature & should do the trick aswell. I've never had the need to use Xtn Remap b4, but now could be the time... It could be a mare troubleshooting though (especially if someone forgot about them!!).
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