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Community Member

CRS 3.0 license and TAPS

Should I need a license to install CRS 3.0 for TAPS only?

Does any CRS (CRA) comes with Callmanager 3.3 CDs?

4 REPLIES
Community Member

Re: CRS 3.0 license and TAPS

You can use the cut down version that comes on teh Auto Attendant CD with CM3.3(x) for use with TAPS. you are licensed for this with CCM.

HTH

D

Community Member

Re: CRS 3.0 license and TAPS

Hi Havid

Have you done it?

The last time I tried (CCM 3.2) cisco told me to install CRA without any feature. In the installation manual they mention CRS and the application repository that the cut version that comes with CCM 3.2 does not have. It is different for CCM 3.3?

Alex

Community Member

Re: CRS 3.0 license and TAPS

Alex,

Not done it yet, but were are nearing the end of a 300 phone install and this is the suggested method from our Cisco Partner.

I will let you know when we have done it.

Regards

D

Community Member

Re: CRS 3.0 license and TAPS

Hi Alex

I've installed it with CM 3.3 from the Auto Attendant CD and it works fine. There is a bug to watch out for depending on the version of CM 3.3, if you install 3.3.2 even with SP C the TAPS service doesn't start and keeps stopping, I think it is fixed in 3.3.3. You have to modify the wrapper.properties file to point to the correct java directory. You'll keep getting a prompt saying TAPS is experiencing system proplems every time you dial the TAPS RP.

The file is below. Comment out the entry for wrapper.javabin and add a new line that include the full directory statement.

#THIS FILE IS REQUIRED TO RUN TAPS SERVICE.

#DO NOT MODIFY OR DELETE CONTENTS.

wrapper.bat_home=c:\ciscowebs\bat

wrapper.taps_home=$(wrapper.bat_home)\taps

wrapper.tomcat_home=$(wrapper.taps_home)

wrapper.server_xml=$(wrapper.taps_home)

wrapper.window_home=C:

wrapper.stdout=$(wrapper.taps_home)\TAPSService\TAPSSrvOutPut.log

wrapper.stderr=$(wrapper.taps_home)\TAPSService\TAPSSrvError.log

#wrapper.javabin=$(wrapper.taps_home)\bin\java.exe

wrapper.javabin=C:\Progra~1\Cisco\JRE\j2re1.4.0_01\bin\java.exe

wrapper.class_path=$(wrapper.taps_home)

wrapper.class_path=$(wrapper.taps_home)\bat.jar

wrapper.class_path=$(wrapper.window_home)\winnt\java\lib\DirUser.jar

wrapper.class_path=$(wrapper.window_home)\winnt\java\lib

wrapper.startup_class=TAPS

wrapper.cmd_line=$(wrapper.javabin) -classpath $(wrapper.class_path)

$(wrapper.startup_class)

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