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CRS 3.1 and multiple Voip Monitor servers

Has anyone had any experience with IPCC Express 3.1 and adding an additonal Voip server.

I have a remote site with agents logging in across an IPlink - I need to be able to monitor them.

Is this possible?

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Re: CRS 3.1 and multiple Voip Monitor servers

Here is the Best Practices guide for VoIP monitor:

VOIP Monitor Server 4.2 Best Practices Configuration Guide

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_tech_note09186a008010e6ba.shtml

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