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Community Member

CRS 4.0 Authentication problem

I just installed Cisco CM 4.0(1) and that works. After that I installed Cisco CRS 4.0(1) on the same server. Istallation was OK, but when I restarted server, and try to log on to Application Administration (CRS Web page), to do initial setup of CRS Application, I could not log on, the message on the screen was "You are not authorized to wiev this page". And now I don't know what to do, I can't start CRS Application. Help needed.

5 REPLIES
Community Member

Re: CRS 4.0 Authentication problem

Zemo,

there are few things that might've gone bad. Look at this link for answers:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_tech_notes_list.html

Pozdrav,

Dragi

Community Member

Re: CRS 4.0 Authentication problem

Ne pomaže, ima ista greška na site-u, trebao promijeniti dozvole na nekim userima, ali je to već bilo namkešteni kako treba, tako da ću ga morati ponovno instalirati.

Hvala.

Community Member

Re: CRS 4.0 Authentication problem

Username administrator je case sensitive. Moras ga ukucati, ako se dobro sjecam, sa velikim A.

Dragi

Community Member

Re: CRS 4.0 Authentication problem

jesi li uspio?

Dragi

Community Member

Re: CRS 4.0 Authentication problem

ma nisam, skinut ću ga ponovo.

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