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CSQ

In std ICD version can I configure different csq's for one resource group.

1 REPLY
Bronze

Re: CSQ

With the IP ICD Standard package, each agent can be assigned to only one CSQ. Here is a url with more information on provisioning a CSQ:

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_3_0/english/admn_app/cra_adm/prov_icd.htm

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