I am using a cti route point to forward calls from a main number at a branch office to our receptionist at our headquarters. We are running a mixed environment with Call Manager 4.1(3) and Avaya Definity GX. We are using QSIG to connect the two systems. The Branch office is on Call Manager and the Receptionist is on the Avaya. When the forward takes place the Caller ID on the Avaya phone shows Cisco Call Manager, but when I forward the number to another Cisco IP phone it says "Forwarded from Branch Office" Is there a way I can get it to show the DN or better yet the Alerting name or Display on the Avaya Phones?
A CTI route point in Cisco Unified CallManager designates a virtual device that can receive multiple, simultaneous calls for application-controlled redirection. Within Cisco Unified MobilityManager, the route point is used to present the correct caller ID to the cellular or additional wired telephone numbers that are contacted by Cisco Unified MobilityManager. The route point is also used by the CTI media ports to place calls to the remote destinations.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...