Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

CTI Route Point description on Phone Display

How can I get the CTI Route Point description to show on an inbound call instead of or with the Caller Id? This is only needed for a few phones in the cluster so I can't change it on a Systemwide parameter. Call Manager version is 4.1(3).

2 REPLIES
Green

Re: CTI Route Point description on Phone Display

I would create a Translation Pattern which overrides the CallerID only for those phones (Use CSS to restrict this)

Calling number 408 XXX XXXX

Hit GW (GW contains partition for TP)

TP modifies the CallerID ...?

HTH

//G

Community Member

Re: CTI Route Point description on Phone Display

My problem is the same but I've not understand your suggestions. I try to modify the phone line configuration, translation pattern configuration but without outcome.

Any more informations?

Thanks in advance

Claudio

160
Views
0
Helpful
2
Replies
CreatePlease to create content