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New Member

CTI Route Point Help!!!!

I am trying to add a new CTI route point in ccm 5.0.2 and it won't reg w/cm. I am not able to add any new CTI RP.

What is causing this? Phones are registering just fine.

6 REPLIES
Hall of Fame Super Red
New Member

Re: CTI Route Point Help!!!!

I am trying to setup transfer directly to voice mail. I don't understand what application would tie to CTI?

Re: CTI Route Point Help!!!!

For direct transfer to voicemail. Just create a RP, and create *XXXX (if you are using 4 digits) and forward all the calls to VM pilot.

That should do it.

New Member

Re: CTI Route Point Help!!!!

yes, that is what I have done. The CTI RP won't register.....

Re: CTI Route Point Help!!!!

As shankar & rob suggested, CTI RP in this one it wouldnt register.

CTI RP only registers with Mobility MAnagaer, IPMA & Attendant Console

Re: CTI Route Point Help!!!!

And IPCC as well

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