currently i have a ivr application which will redirect (transfered) the call to agent extension. when user call from pstn, caller will hear the first ringback tone, subsequently there is no ringback tone. but the agent extension is ringing.
i think the gateway thinks it has connected to route point, thus cut off the ringback tone. when cti route point transfered the call to agent extension, gateway does not know about it.
is there a way to make cti route point to signal the gateway after it has forwarded the call? (mgcp gateways)
has anyone encounter the same problem, how do i get around it?
We had a similar problem -- ending up setting a Ringback tone as the Network Hold setting for each CTI route point. (Actually, I believe it is set system-wide that way also.) The downside is, you'll need to alert callers that when you "park" a call, they'll hear the phone ringing -- that is a network hold also.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.