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CTI Route point with Extension Mobility

Can I do this with Extension Mobility?

I have a user that does not have a desk, so I setup a DID to ring to Unity via a CTI route point. Works fine. But this person comes into the office to a guest office. Can I setup EM on this phone, associate him with this phone in the guest office?

Thanks!

2 REPLIES

Re: CTI Route point with Extension Mobility

Tcat,

You dont have to route the call through CTI route point. Create a device profile with the actual did. When he logs in to a phone through EM, it will ring that phone. When he is not logged in, it should go to voicemail. (If voicemail settings r configured under the device profile).

Re: CTI Route point with Extension Mobility

Thanks man! Worked like a champ.

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