Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

cucilync 8.5 and g729

Hi,

I have cucilync 8.5 (softphone mode) configurated with codec g729 but it's not working I cannot make any call.

The release note indicates g729 is supported :

http://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/8_5/english/release/cucimocReleaseNote.html#wp342945

Audio Codecs

You can use the following audio codecs with Cisco UC Integration for Microsoft Lync:

G.711a, µ-law

G.722 (wide band)

G.729a, G.729ab

Internet Low Bit Rate Codec (iLBC)

Internet Speech Audio Codec (iSAC). iSAC is only available on Cisco Unified Communications systems that include Cisco Unified Communications Manager Release 8.0 or later.

Do you have an idea ?

Thank's

1 REPLY

cucilync 8.5 and g729

Hi,

One of my customers is also having this problem.

Other users are fine, but this one particular user cannot make or recieve calls unless he is using G711.

I am wondering if it is to do with the headset he is using.

I have to wait until tomorrow until he is available for making calls again but will post any results.

446
Views
0
Helpful
1
Replies
CreatePlease login to create content