05-18-2009 06:31 AM - edited 03-13-2019 06:22 PM
Hi all,
I am using the DeviceListX function of the CUCUM 4.2 to generate a report. This has been working for a long time, but recently I noticed something strange:
All the phones with a MAC address that starts with SEP002 are not listed in that list. For as far as I know these are the newer type of IP Phones. All the older phones (SEP001....) are shown in the returned XML.
Does anyone know about this behavior?
Thanks in advance,
Michiel
Solved! Go to Solution.
05-18-2009 08:58 AM
Open devicelistx.asp in a notepad and look for supporting phone models. Update the list to reflect new phones. Here is one some what recent list:
supportedPhones[supportedPhones.length] = 34; // 7910
supportedPhones[supportedPhones.length] = 35; // 7960
supportedPhones[supportedPhones.length] = 36; // 7940
supportedPhones[supportedPhones.length] = 30018; // 7970
supportedPhones[supportedPhones.length] = 30002; // 7920
supportedPhones[supportedPhones.length] = 20003; // 7905
supportedPhones[supportedPhones.length] = 30022; // 7912
supportedPhones[supportedPhones.length] = 30041; // IP Communicator
supportedPhones[supportedPhones.length] = 206; // 7911
supportedPhones[supportedPhones.length] = 115; // 7941
supportedPhones[supportedPhones.length] = 30044; // 7961
supportedPhones[supportedPhones.length] = 119; // 7971
//CSCsb15170 CM: need support for new phones in devicelistx.asp file
supportedPhones[supportedPhones.length] = 207; // 7961G-GE
supportedPhones[supportedPhones.length] = 208; // 7941G-GE
supportedPhones[supportedPhones.length] = 264; // Cisco 7921
supportedPhones[supportedPhones.length] = 335; // Cisco 7965
supportedPhones[supportedPhones.length] = 336; // Cisco 7975
supportedPhones[supportedPhones.length] = 303; // Cisco 7962
supportedPhones[supportedPhones.length] = 333; // Cisco 7942
supportedPhones[supportedPhones.length] = 334; // Cisco 7945
05-18-2009 08:58 AM
Open devicelistx.asp in a notepad and look for supporting phone models. Update the list to reflect new phones. Here is one some what recent list:
supportedPhones[supportedPhones.length] = 34; // 7910
supportedPhones[supportedPhones.length] = 35; // 7960
supportedPhones[supportedPhones.length] = 36; // 7940
supportedPhones[supportedPhones.length] = 30018; // 7970
supportedPhones[supportedPhones.length] = 30002; // 7920
supportedPhones[supportedPhones.length] = 20003; // 7905
supportedPhones[supportedPhones.length] = 30022; // 7912
supportedPhones[supportedPhones.length] = 30041; // IP Communicator
supportedPhones[supportedPhones.length] = 206; // 7911
supportedPhones[supportedPhones.length] = 115; // 7941
supportedPhones[supportedPhones.length] = 30044; // 7961
supportedPhones[supportedPhones.length] = 119; // 7971
//CSCsb15170 CM: need support for new phones in devicelistx.asp file
supportedPhones[supportedPhones.length] = 207; // 7961G-GE
supportedPhones[supportedPhones.length] = 208; // 7941G-GE
supportedPhones[supportedPhones.length] = 264; // Cisco 7921
supportedPhones[supportedPhones.length] = 335; // Cisco 7965
supportedPhones[supportedPhones.length] = 336; // Cisco 7975
supportedPhones[supportedPhones.length] = 303; // Cisco 7962
supportedPhones[supportedPhones.length] = 333; // Cisco 7942
supportedPhones[supportedPhones.length] = 334; // Cisco 7945
05-19-2009 05:00 AM
Thanks, I will test this as soon as possible.
Could you let me know how you found these new "codes" for newer ip phones?
Would it also be possible to add support for the ATA devices or any non SEP??
Thanks in advance
05-19-2009 05:12 AM
Since we develop ad-on products to complement Cisco solution, we had to use devicelistx.asp and/or AXL/SOAP and ran into the same problem. We have modified devicelistx.asp to retrieve phone extensions and new phone models.
05-19-2009 05:27 AM
Yes I do understand that.
But what I ment was where did you got those new "codes" to update the devicelistx.asp
Is there somewhere on the Cisco website such a list or how did you found out?
05-19-2009 05:30 AM
We have a Cisco Developer Support contract and may have gotten it from them. Not sure exactly where we got the codes.
05-20-2009 02:39 AM
Hi Mike,
you see this value inside the database. Just add a phone of the type you are looking for and then look inside the db.
I wrote an application to extract hardware phone via AXL at CUCM 6.1 - simplar report like devicelistX.asp - and that had the same problem.
The model is inside the tkProduct column.
Kind regards
Axel
05-24-2009 10:52 PM
Thanks all!
I have updated the list with the new codes and all the new(er) phones do show up now.
Regards,
Michiel
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: