I am using the DeviceListX function of the CUCUM 4.2 to generate a report. This has been working for a long time, but recently I noticed something strange:
All the phones with a MAC address that starts with SEP002 are not listed in that list. For as far as I know these are the newer type of IP Phones. All the older phones (SEP001....) are shown in the returned XML.
Since we develop ad-on products to complement Cisco solution, we had to use devicelistx.asp and/or AXL/SOAP and ran into the same problem. We have modified devicelistx.asp to retrieve phone extensions and new phone models.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...