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Community Member

CUCM 4.2 DevicelistX problem

Hi all,

I am using the DeviceListX function of the CUCUM 4.2 to generate a report. This has been working for a long time, but recently I noticed something strange:

All the phones with a MAC address that starts with SEP002 are not listed in that list. For as far as I know these are the newer type of IP Phones. All the older phones (SEP001....) are shown in the returned XML.

Does anyone know about this behavior?

Thanks in advance,

Michiel

1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: CUCM 4.2 DevicelistX problem

Open devicelistx.asp in a notepad and look for supporting phone models. Update the list to reflect new phones. Here is one some what recent list:

supportedPhones[supportedPhones.length] = 34; // 7910

supportedPhones[supportedPhones.length] = 35; // 7960

supportedPhones[supportedPhones.length] = 36; // 7940

supportedPhones[supportedPhones.length] = 30018; // 7970

supportedPhones[supportedPhones.length] = 30002; // 7920

supportedPhones[supportedPhones.length] = 20003; // 7905

supportedPhones[supportedPhones.length] = 30022; // 7912

supportedPhones[supportedPhones.length] = 30041; // IP Communicator

supportedPhones[supportedPhones.length] = 206; // 7911

supportedPhones[supportedPhones.length] = 115; // 7941

supportedPhones[supportedPhones.length] = 30044; // 7961

supportedPhones[supportedPhones.length] = 119; // 7971

//CSCsb15170 CM: need support for new phones in devicelistx.asp file

supportedPhones[supportedPhones.length] = 207; // 7961G-GE

supportedPhones[supportedPhones.length] = 208; // 7941G-GE

supportedPhones[supportedPhones.length] = 264; // Cisco 7921

supportedPhones[supportedPhones.length] = 335; // Cisco 7965

supportedPhones[supportedPhones.length] = 336; // Cisco 7975

supportedPhones[supportedPhones.length] = 303; // Cisco 7962

supportedPhones[supportedPhones.length] = 333; // Cisco 7942

supportedPhones[supportedPhones.length] = 334; // Cisco 7945

7 REPLIES
Community Member

Re: CUCM 4.2 DevicelistX problem

Open devicelistx.asp in a notepad and look for supporting phone models. Update the list to reflect new phones. Here is one some what recent list:

supportedPhones[supportedPhones.length] = 34; // 7910

supportedPhones[supportedPhones.length] = 35; // 7960

supportedPhones[supportedPhones.length] = 36; // 7940

supportedPhones[supportedPhones.length] = 30018; // 7970

supportedPhones[supportedPhones.length] = 30002; // 7920

supportedPhones[supportedPhones.length] = 20003; // 7905

supportedPhones[supportedPhones.length] = 30022; // 7912

supportedPhones[supportedPhones.length] = 30041; // IP Communicator

supportedPhones[supportedPhones.length] = 206; // 7911

supportedPhones[supportedPhones.length] = 115; // 7941

supportedPhones[supportedPhones.length] = 30044; // 7961

supportedPhones[supportedPhones.length] = 119; // 7971

//CSCsb15170 CM: need support for new phones in devicelistx.asp file

supportedPhones[supportedPhones.length] = 207; // 7961G-GE

supportedPhones[supportedPhones.length] = 208; // 7941G-GE

supportedPhones[supportedPhones.length] = 264; // Cisco 7921

supportedPhones[supportedPhones.length] = 335; // Cisco 7965

supportedPhones[supportedPhones.length] = 336; // Cisco 7975

supportedPhones[supportedPhones.length] = 303; // Cisco 7962

supportedPhones[supportedPhones.length] = 333; // Cisco 7942

supportedPhones[supportedPhones.length] = 334; // Cisco 7945

Community Member

Re: CUCM 4.2 DevicelistX problem

Thanks, I will test this as soon as possible.

Could you let me know how you found these new "codes" for newer ip phones?

Would it also be possible to add support for the ATA devices or any non SEP??

Thanks in advance

Community Member

Re: CUCM 4.2 DevicelistX problem

Since we develop ad-on products to complement Cisco solution, we had to use devicelistx.asp and/or AXL/SOAP and ran into the same problem. We have modified devicelistx.asp to retrieve phone extensions and new phone models.

Community Member

Re: CUCM 4.2 DevicelistX problem

Yes I do understand that.

But what I ment was where did you got those new "codes" to update the devicelistx.asp

Is there somewhere on the Cisco website such a list or how did you found out?

Community Member

Re: CUCM 4.2 DevicelistX problem

We have a Cisco Developer Support contract and may have gotten it from them. Not sure exactly where we got the codes.

Community Member

Re: CUCM 4.2 DevicelistX problem

Hi Mike,

you see this value inside the database. Just add a phone of the type you are looking for and then look inside the db.

I wrote an application to extract hardware phone via AXL at CUCM 6.1 - simplar report like devicelistX.asp - and that had the same problem.

The model is inside the tkProduct column.

Kind regards

Axel

Community Member

Re: CUCM 4.2 DevicelistX problem

Thanks all!

I have updated the list with the new codes and all the new(er) phones do show up now.

Regards,

Michiel

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