Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CUCM 6.1(3), how do I pass original caller ID info on with forwarding?

I'm trying to find the switch in Call Manager 6.1(3) that allows the original caller ID information to be passed on to someone's cell phone when they manually forward their IP phone to their cell. In case that's not clear, If I forward my desk phone to my cell, and then call my desk phone, the number I see on my cell phone caller ID is MY desk and not the original number. I'm using multiple PRIs on my gateway. I've found this switch before on call manager 4.0(2), but I didn't take good notes and I cannot find this information on the forums.

Thanks in advance….

2 REPLIES
New Member

Re: CUCM 6.1(3), how do I pass original caller ID info on with f

Jonathan,

Navigate to System, Service Parameters, Specify your Server, and then the Call Manager Service. Once the Service Parameter Configuration Page loads set the "Always Display Original Dialed Number" parameter to True.

New Member

Re: CUCM 6.1(3), how do I pass original caller ID info on with f

Cisco TAC helped me find this switch.

It's on the gateway(s).

I needed to set:

"Calling Party Selection"

to

"Originator".

TAC resolved this issue - now how do I resolve this thread?

511
Views
0
Helpful
2
Replies