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CUCMOC Initialization issue

Hi,

we are using CUCM8.5 with UCS and CUCIMOC 8.5.3 integrated with UC.

it works with most of the user, and few users getting an error as follow "

"A Phone initialization error has occured. failed to get configurations". anybody any help please.

Steps taken to resolve but still issue is there:

1. Reinstalled the CUCIMOC.

2. Run the Script to have CUCUM & other details

Screen shot attached with this.

Thanks

Naga

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