10-14-2006 09:42 PM - edited 03-13-2019 03:24 PM
I have AA on CUE and B-ACD on CME. In my AA script, there is one option to allow the dialer to transfer to B-ACD hunt pilot. but when I selected this option, one phone in b-acd hunt group only ring once and then disconnected. I use "redirect step" in AA script and if dial B-ACD pilot directly, everything works fine. any suggestions?
10-15-2006 01:13 PM
can you post your config?
10-16-2006 09:16 AM
here it is and in CUE aa script I used "redirect" step.
10-16-2006 11:40 AM
You have to attach the config, I cannot see nothing
10-16-2006 02:35 PM
here it is
10-16-2006 02:49 PM
10-17-2006 12:58 PM
I have been checking your config and I don't find the possible error.
On the other hand I have a router with cme 3.3 and I'm trying to configure a simple autoattendant. But it's not running.
outgoing calls runs correctly, but incoming not (I'd like to go to autoattendat when people calls to my router )
Could you check my config and tell me some idea for getting the autoattendant run?
attached is my config
10-17-2006 02:38 PM
question for you:
Does AA work when you dial aa polit internally?
One dial-peer you missed:
Dial-peer voice xxx pots
incoming called-number xxxx(DNIS for your aa polit)
port xxx
10-19-2006 12:09 PM
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