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CUE AA Script, Need to Make "Hidden" Action

Hello all,

Right out of the box, the canned CUE AA works just fine, except i need to make a "hidden" step users can take.

I need users to be able to press 4 without any prompt and be forwarded to an extension. Their old PBX has this feature in its AA and its kind of important.

Does anyone have and info or links on how i could do this?

Thanks everyone!

1 REPLY
Cisco Employee

Re: CUE AA Script, Need to Make "Hidden" Action

You'd create a custom script to do this. Here's a sample for use with CUE2.1.1 or later (read the README file). You'll want to familiarize yourself with the CUE script editor. The following tech tip may help:

http://www.cisco.com/en/US/partner/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml

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