CUE/CME - transfer of VM locks up phone until the call is manually cleared
Have a 2821 with IOS 12.3(14)T2 and NM-CUE 2.1(1)
When a user accidentally transfers their VM wrong their phone gets a state where it can't place/receive calls (no dialtone, etc) until the call is cleared on router manually by an admin.
What the user is doing sometimes (by accident) is they check their VM and instead of choosing option 5 to fwd the VM, they are hitting transfer on their phone the extension they have to do a direct transfer to VM. When they do this is when the phone gets in this state.
It is stuck in the below state.
CME# show voice call summ | inc 50/0/5
50/0/50 .1 None - S_CONNECT EFXS_WAIT_RELEASE_REQ
50/0/51 .1 - - - EFXS_ONHOOK
Until the call is cleared manually (clear call voice causecode 1 id 1E5B)
1E5B : 188609 -1567535748ms.1 +2010 pid:20050 Answer 7915 active
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