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CUE - GetUserInfo - How to get Spoken Name?

I have a question on how to extract the Spoken Name (recorded name) of a user from CUE directory . I have an AA script in which I prompt the user for Dial by Name. I am using the "Name to User" step to extract the name keyed by the enduser, check the CUE directory for a valid user match and store all the user info into a "User" variable type

Using a GetUserInfo step I am storing the

a. Extension keyed in into a String variable

b. the Spoken Name in into a Document variable.

How can I extract the Spoken Name stored in the Document variable type and generate a prompt so that I can playback the username through an Explicit Confirmation step.

Any help is appreciated.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_administration_guide_chapter09186a00805ee001.html#wp1106708

1 REPLY

Re: CUE - GetUserInfo - How to get Spoken Name?

Never mind, figured it out. The SpokenName document object may be used as such (say in a CreateContainerPrompt) step to concatenating the spoken name (the real recorded name of the user) with other prompts to give a resulting prompt such as

"For User"++"at extension"+"Extension of user"+"Press 1 or else Press 2 to retry"

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