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CUE script editor 2.3 - Help

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Not a programmer type myself but need to use the CUE editor tool to create a custom AA script (one that removes the dial by name option) and instead queries callers to dial departmental lead numbers such as 'press 1 for sales, press 2 for service, etc..'

I've downloaded the script editor tool, and have read through the help files. Is there a VOD, or some other help file that would properly orient a non-programmer to the tool so as to be successful in creating a custom script?

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Re: CUE script editor 2.3 - Help

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Re: CUE script editor 2.3 - Help

Cisco Employee

Re: CUE script editor 2.3 - Help

There is also:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008041d950.shtml

which goes over a number of pretty common scenarios.

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