I have a production instance of Cisco UCCX Enhanced v10. I would like to know if I could purchase the lab edition of CUIC Premium to develop reports. If I understand correctly, can I leave this as a standalone instance to make the reports, export the reports and import them into the CUIC Std version that is installed with UCCX Enhance v10?
You cannot create new reports with the Unified Intelligence Center (Standard license) that is embedded with Unified CCX. To create new custom Historical reports, you need to install a standalone Unified Intelligence Center Not For Resale (NFR) kit with premium license. The version of the standalone Unified Intelligence Center should be the same or older than the Unified Intelligence Center that is embedded in Unified CCX.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...