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Silver

CUPC 10 mn to search after client restart

Hi!  I have a customer who has Presence 6.0, CUPC 7.0, integrated to Domino server.  The have had this issue since install last year, just did not pursue it until now - when they restart the CUPC client software, it takes a full 10-15 mn for them to be able to search the directory.  After that, it is 5 seconds, and will be fine until they restart the client again.  This happens on all clients, across 17 locations.  I know that the directory search is occuring on the Domino server, but it seems like maybe something could be going wrong in the first initialization conversation with the Presence server?  I will grab a pkt cap from client and open a TAC case, but was hoping someone might have some ideas to check out first.

Thanks!

Mary Beth

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