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CUPS 8.0 end user login issue

Hi All,

I am having CUCM 7.1.5 and CUPS 8.0(4) installed. The problem is when I tried to login the CUPS user page the it says "login failed". The CUPS intergration with CUCM seem to be fine because all the end users can be seen in CUPS. But I am not able to login the CUPS user page. Users have needed roles assigned to them.

CUCM is sycronized with LDAP server over SSL

Can anyone pls help me on this. What else I need to check? Is there any log to check on CUCM or CUPS?

Thanks

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CUPS 8.0 end user login issue

Hi

What server name you are writing in CUPC login window. It that name present in your windows host file with name getting resolved to ip address of CUPS server.

Regards

Ronak Patel

Regards Ronak Patel Rate all helpful post by clicking stars below the answer.
New Member

CUPS 8.0 end user login issue

Hi Ronak,

It is not the problem login to the CUPC  (still I didn't tried it), I have problem login to the CUPS User Web page using end user credentials in CUCM

End users have needed roles assigned and they also are CUP enabled users

Pls can you suggest me to any thing to check, As I said our CUCM is sycronized with LDAP server over SSL

Thanks

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