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CUPS History not being cleared

We are running 8.5.1 across the board except CUPS, which is 8.5.3.

We are running into an issue where users whose accounts have been disabled in AD, and their phone extensions assigned to another user are still showing up on the CUPC call display, or when searching the directory.

Example:

User A had extension 1234

User A was disabled in AD

User A information was removed from Call Manager

User B was assigned extension 1234

When User B calls, User A's contact information shows up.

This can only be rectified by adding User B as a contact in CUPC.

Once added, the proper information shows up in CUPC.

That being said, when I search the directory in CUPC both User A and User B are found, with the same extension of 1234.

Note that when searching the corp directory on a handset (7945) User A is not found, which is correct.

Any ideas appreciated.

Thanks,

Marc

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