I am interested in doing the same thing..I would like to allow the user to invoke a service that would query the table and returen the name...do you have any suggestions on how I could do this with a phone service.
We wrote a custom application which does similar to what you described. Based on the caller ID of the incoming call, it does a lookup on Seibel CRM and displays information about the customer as screen pop on Cisco IP phone. It uses JTAPI to monitor incoming phones for call receive events and from the event, it grabs caller ID and does the database lookup.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...