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Community Member

Custom SoftKey Dial

I am using the CiscoIPPhoneMenu object for a list of people. I want to use the custom soft key to dial the persons number directly. It works if I hardcode the number but how can I make the "Dial:xxxx" relative to the person chosen from the list? (Eg. Dial:1234 or Dial:5678 depending on the selected item)

I know I should be using CiscoIPPhoneDirectory, but again I run into a limitation - I cannot add a custom softkey that calls a URL (.asp) with a parameter relative to the person chosen on the list (eg. myasp.asp?name=John). I want to show details for each individual on a list, if chosen.

Either object is ok with me - any suggestions?

Thanks!

2 REPLIES
Silver

Re: Custom SoftKey Dial

Use SoftKey:Select for SoftKey and define URL as Dial:XXXX.

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regards,

PK

Community Member

Re: Custom SoftKey Dial

PK,

The problem is I need to get the selected item and call URL on another SoftKey.

Do you have any solution for that?

Thanks in advance

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