I am trying to figure out if it is possible to create a custom action for one of the 4 softkeys. We want to use one of those keys as a 1 touch dial to our campus public safety office. Does anyone have any experience with this? I checked in the IP Phone Services SDK and didn't see anything in there to do this exactly.
It would not be true one-button dialing, but you could configure a fast dial "service" that they could use. They would hit the "services" button then choose the option (read something like speed dials) then choose the number they want. 3 button dialing. I use this for my company and users like it.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...