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Customers dropped when Parked, Transfered, etc.

I have a customer that's using a CRS server. Intermitently when people call and are transfered, parked or placed in queue they are dropped. They state they hear 2 beeps and are cut off.

Any ideas as to the cause are appreciated.

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Re: Customers dropped when Parked, Transfered, etc.

Which is the version od CRS you are running? Also, whether the call dropping happens to only calls in a specific skill groups?

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