I'm sure you can get a better answer on the Contact Center forum as you can get screen pop-ups only with IPCC(i know you can integrate new CRS 3.0 with CRM but dont really know if you can achieve the same thing) . As far as i know the CRM application is the one responsible for building up the url based on parameters CTI OS or CAD will provide .
Thanks for your kind attention. So all that we need to provide is to pass the requirement to the CRM application development team. For your information, the link you provided me is not accessible for me. Should i re-register there.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...