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customize report on unity 3.1(5)

Hi all,

is it possible to customize the report with unity 3.1(5).

My customer would like to have a report with theses typical informations :

- Last Name of subscriber

- First Name of Subscirber

- Size (in Ko) of the reccorded name (if the size = 0, it indicates this name is not created then the unity administrator

can tell to the personn to create it !)

- size of the standard greeting

- size of the secondary greeting

- size of the message box

is it possible to customize the aspect of the web page report?

thanks for your support

1 REPLY
Cisco Employee

Re: customize report on unity 3.1(5)

The first three items can be exported with the Subscriber Information Dump no problem (it has an explicit "subscriber has recorded voice name" check among several others). You can get the latest version of the SubInfoDump here http://www.ciscounitytools.com/APP_subr_info_dump.htm

The size of the inbox is not stored in SQL, you have to go query the inbox itself directly which makes such a check tricky. The Message Store Manager tool will do this (and much more) for you - you can get it here http://www.ciscounitytools.com/App_MSM.htm along with it's help and training video.

Getting the size of the greeting and "Secondary" greeting (there is no secondary greeting, there are 6 greetings in all, not sure which one you're talking about here) is a little trickier. If all you want to know is if it's recorded or not that's an easy SQL query I can help you with. If you really want the size of the file or the number of seconds long the WAV file is or whatever, that's a little trickier and will wander into the custom application territory.

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