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DC Directory Errors on Subscriber

I have 2 CCM clusters, 3.1.2c, SPB. Over the weekend we "lost" the link between the Subscriber and Publisher. I followed the cleandsa procedures and got my DCD back online, but now I can not access any directory info from the Sub.

I get this in my event log:

(DSA BIND/UNBIND(37) Proc 516, Sev 14)

Bind failed: insufficient authentication

Entity name: /"Directory Manager"

Error class: Security Error

Error problem: Invalid Credentials

This when trying to bring up the User Search Page in CCMAdmin:


The following error occurred while trying to retrieve the information for the requested user.

Couldn't create user object.

[object Error] : undefined

And the following error when trying to login to DCDAdmin:

DCD06500032: The log-on failed because the user name was unrecognized.

I have verified using passwordutils.exe and regedit that the password is correct.

Any thoughts?

Cisco Employee

Re: DC Directory Errors on Subscriber

After running avvid_save, cleandsa, avvid_cfg, and avvid_restore on the pub did you run cleandsa and avvid_scfg on the sub. If you did it like this then let me know and I will see what else I can think off.

Thank you,


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