Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

DC Directory Manager Password Recovery

Does somebody knows how can I recover Directory Manager password?

- Directory Manager password is lost.

- Can not open a TAC case with this server.

5 REPLIES

Re: DC Directory Manager Password Recovery

Alex,

To Change DC Directory Password:

================================

Please follow the instructions in the following document (attached for your reference):

How to Change the DC Directory Password

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a00800942be.shtml

New Member

Re: DC Directory Manager Password Recovery

Hi Jorge

Thanks for your answer.

But, this procedure requires to know the last Directoy Manager password and this password is lost.

Alex

New Member

Re: DC Directory Manager Password Recovery

Hi Gonzalo

If a use the CCMPWDChanger and I use The directory Manager password it shows "Invalid Credentials". If I use another password it shows the message " The Administrator Password does'n match the current configured password ..."

Cisco Employee

Re: DC Directory Manager Password Recovery

You will need to open a TAC case for this one. There is a procedure to do this but TAC will not give it to you directly. If you provide remote access they can reset the DCD password to the value you wish.

Mike

1290
Views
0
Helpful
5
Replies
CreatePlease to create content