Is there a way to get all of the utilites to use the DCDirectory to authenticate. Between BAT, DNAnalyzer, CRA and opening them up at the same time is frustrating. DNA and BAT use the local admin account while we have MLA to use for CCMAdmin. Is it to obscure an idea to have them all have the same authentication capabilities. :-)
The CiscoCallManager uses an LDAP directory to store authentication and authorization information about users of CiscoCallManager applications, which interface with the CiscoCallManager. Authentication establishes the user right to access the system, while authorization identifies the telephony resources that a user is permitted to use, such as a specific telephone extension.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...