My Default template has got an extension ID assigned to it. I try to build a new template it has the same problem. I looked in DOhprop under mail template I could not find any reference to my problem. Any ideas. Unity 2.46B102<br><br>Sean Poure<br>NEC-Voice Engineering<br>Sr. Systems Engineer<br>714 4846275<br>
With TAC help I found the key in dohprop and cleared out the extension. Now I try to create a user based on that template in Call transfer section in template. I have selected ring the user 's extension(option 2). Once I create a user it pulls the extension however it selectes the third option which is ring the extension at this number. If I select the first option in template the user will have the first option which is correct. It is option 2 that I want but user will have option 3 selected. I have got a case no on this B751681.
Sean Poure NEC-Voice Engineering Sr. Systems Engineer 714 4846275
Contact Center users dial out/call customers from their computers via a desktop based application like Cisco Finesse Agent / CAD (Cisco Agent Desktop) application or any other 3rd party application.As per organizational process the requirement is ...
i want share with you my setup, how i configure TMS 15.6.0 with SQL 2012:
-first of all this deployment design in LAB just for practice, my deployment contain SQL and TMS in same server if you need to install TMS in another server yo...