My Default template has got an extension ID assigned to it. I try to build a new template it has the same problem. I looked in DOhprop under mail template I could not find any reference to my problem. Any ideas. Unity 2.46B102<br><br>Sean Poure<br>NEC-Voice Engineering<br>Sr. Systems Engineer<br>714 4846275<br>
With TAC help I found the key in dohprop and cleared out the extension. Now I try to create a user based on that template in Call transfer section in template. I have selected ring the user 's extension(option 2). Once I create a user it pulls the extension however it selectes the third option which is ring the extension at this number. If I select the first option in template the user will have the first option which is correct. It is option 2 that I want but user will have option 3 selected. I have got a case no on this B751681.
Sean Poure NEC-Voice Engineering Sr. Systems Engineer 714 4846275
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...