I have a customer that states they are having sporatic issues involving hearing a message from Unity. Subscriber will hit the messages button on the IP phone, which should prompt the subscriber to enter their password to login. Apparently there is a 10 second delay before you hear the "Please enter your password". This is not consistent and happens randomly. According to the customer all of the IP phones affected are on the same network and vlan as the Call Manager and Unity, so the customer does not believe it is a network issue. All IP phones are using the G729 codec, but I don't think that has anything to do with this symptom. <br><br>Have you heard of anything like this? I do realize this is a longshot, but it may be worthwhile.<br><br>Jeff<br><br>Jeff Schlesser<br>CSE<br>TAC Engineer<br>408-527-4204
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...