When a caller is asked to leave message after the prompt on Unity 2.4.6, I'm hitting the issue that it takes between 15 to 60 seconds before the caller hears the prompt to leave a message. When they then hit '#' key on the phone it can take up to 45 seconds before they hear the message options. The times vary considerable, but Unity is stopped and then started then the 1st call works perfectly every time, but all subsequent calls have the same symptoms. I have ran Exchange Optimizer, but there's no difference. CPU utilization has 95% idle time and there is 5.9 G free of disk space. Any ideas what's causing this? Thanks in advance.<br><br>
Are you seeing this behaviour for both outside callers and internal Unity subscribers calling into the system? Maybe the # key is not being recognized right. How is the response to the other keys? You should contact Cisco TAC on this issue. They could help you turn on the digit traces and see if Unity is being passed the key presses.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...