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Deleted user is still showing up in the CUPC search

alalli
Level 2
Level 2

Hi All,

I have deleted a user, but this person is still showing up in the users' CUPC.

Is there a way to remove deleted users from the search function on the CUPC client.

We are running client services framework with CUCM version 8.0

thanks very much for any help.

Regards,

Amanda Lalli-Cafini

1 Accepted Solution

Accepted Solutions

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

User search in CUPS is done against LDAP. So if you delete a user from CUCM, it doesn't matter - if the user still exists in LDAP, it will show up.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

View solution in original post

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

User search in CUPS is done against LDAP. So if you delete a user from CUCM, it doesn't matter - if the user still exists in LDAP, it will show up.

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!