You can configure Unity to make a copy of messages deleted over the phone in the Exchange "deleted items folder" for that subscriber. You'll find this on the Class of Service "messages" page. You cannot get at deleted items over the phone, but you can get at them via Outlook and drag them back to the inbox if a user accidentally "fat fingered" a message delete over the phone.
By default this COS setting is off which means a copy is not made and the message is permanantly deleted. There's no way to retrieve a message that's been deleted like this.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...