Deleting Voicemail Boxes CUE

[jamesmg49]

I have deleted several users voicemail boxes, however after a day or two they keep appearing, which keeps the number of voicemail boxes count in error. Is there a command to permantly delete the individual CUE mailboxes?

[mchin345]

EXEC Mode:

1. username name [create | delete | fullname [first first-name | last last-name |

display full-name] | group group-name | language | password "password" | pin number]

2. show users

or

show user detail username name

3. copy running-config startup-config

Configuration Mode:

1. config t

2. username name [create | phonenumber phone-number | phonenumberE164 full-number]

3. exit

4. show users

or

show user detail username name

5. copy running-config startup-config

This URL should help you:

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_implementation_design_guide_chapter09186a0080406670.html

[Markus Schneider]

How are you deleting them now? Once deleted, they should not re-appear. I'm not aware of such an issue in any CUE software. This would be something best handled in a TAC case. We'd need to know the version and the exact steps you're performing to delete a mailbox. Then when it re-appears, we should gather the logs and see what happened.