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Bronze

Design question

Is this a valid design? Any implementation issues to look for? If this is not possible please suggest a workaround. Thanks.

CTI RP (DN1000)-> Unity CallHandler:

Press 1: -> Rings Hunt Pilot DN2000-> Hunt Group members-> No answer - Leave VM at subscriber DN2001

Press 2: ->Rings Hunt Pilot DN3000-> Hunt Group members-> No answer - Leave VM at subscriber DN3001

4 REPLIES
Hall of Fame Super Silver

Re: Design question

It will work. When you say "No answer" I hope you do not mean callForwardNo answer on any of the hunt list memebers? You need to create either a dummy phone or cti port or cti rp with vm profile that has 2001 or 3001 set as the vm mask, and that the phone/port has forward all to voicemail checked, also make sure to check the "always route member" for this port under hunt list members.

Chris

Bronze

Re: Design question

To handle hunt list No Answer should I create a hunt group with CTI RP that point to 2001 vm mask and put in the same hunt list? Or is there a better way to hand this?

Thanks.

Hall of Fame Super Silver

Re: Design question

That is the correct way to do this.

Chris

Bronze

Re: Design question

Thank you.

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