btw, i checked the phonedev.ini of the other stations with cda client, all the extensions were unique. rebooting the workstation didn't help.I had a hunch that the previous session was not released from the server. any idea how to release an idle session?
The simplest way to clear this up is to bounce the CTI server, which may not be an option for you during production traffic.
An alternative is to launch CTITest.exe, open a session to the CTI server, and log the offending extension out via this interface. After that, you should be able to launch the desktop client and connect successfully.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...