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Detailed Reporting Software

What Software are others using to provide better Call Reporting then CDR?

I am needing Multilevel Login

Would like to report Missed Calls

Just looking for a better reporting software then CDR

Tracy

1 REPLY
Silver

Re: Detailed Reporting Software

You can use third-party billing software (such as ISI, MDR (Avotus) Switchview, Manitoba Telecom Services Inc. (MTS), or Veramark), but may fail to gather the data to generate billing reports.

CDR data is written to the C:\Program Files\Cisco\CallDetails\BAD directory.

For solution read .

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080220666.shtml

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