Is there a way to determine the reason for termination of calls? I occasionally get users complaining that a call they were on has been dropped. Usually (after sometimes hours of research) it turns out to be due to reasons beyond our control, such as cell phones dropping calls, etc.
It would be nice to be albe to review a log and see the reason a specific call was termination, such as far-end termination, called party hung up, etc., and provide the user with some sort of proof of reason for call termination.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...