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Device Profile Default Problems

I am trying to create a default device profile for extension mobility for a 7961 phone. It is not in there. I see 7960s and 40s but I dont see any 41s or 61s. Any body run into this?

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Re: Device Profile Default Problems

Hi Justin,

You should be able to create "default device profiles" for 7941's and 7961's, have a look;

With Cisco CallManager 4.0 or later, you configure a clusterwide device profile default for each model of Cisco IP Phone that you want to support Cisco CallManager Extension Mobility. The phone takes on the device profile default whenever a user logs in to a phone model for which the user has no user device profile.

To add a device profile default for a phone model, perform the following procedure.



Step 1 From Cisco CallManager Administration, choose Device > Device Settings > Device Profile Default.

The Device Profile Default Configuration window displays.

Step 2 Click the Add a New Device Profile Default link. From the Device Type drop-down list box, choose the device (such as a Cisco IP Phone) to which a profile gets created.

Step 3 From the User Hold Audio Source field, choose from the drop-down list box to specify the audio source that plays when a user initiates a hold action.

If you do not choose an audio source, Cisco CallManager uses the audio source that is defined in the device pool or, if the device pool does not specify an audio source ID, the system default.


Tip You define audio sources in the Music On Hold Audio Source Configuration window. For access, choose Service > Music On Hold.


Step 4 At the User Locale drop-down list box, choose the locale that is associated with the phone user interface.

The user locale identifies a set of detailed information, including language and font, to support users. Cisco CallManager makes this field available only for phone models that support localization.


Note If no user locale is specified, Cisco CallManager uses the user locale that is associated with the device pool.



Step 5 At the Phone Button Template field, choose the appropriate phone button template. The phone button template determines the configuration of the softkeys on Cisco IP Phones. Leave this field blank if the device pool contains the assigned softkey template.

Step 6 If the phone model supports the Cisco IP Phone Expansion Module 7914, Cisco CallManager displays the expansion module field.

a. At the Module 1 drop-down list box choose one or zero 7914 14-button expansion module.

b. At the Module 2 drop-down list box, choose one or zero 7914 14-button expansion module.

Step 7 To configure Multilevel Precedence and Preemption (MLPP) information:


Step 8 Click Insert.

The device profile displays in the Device Profile Default pane.

Step 9 Click the Subscribe/Unsubscribe Services link to add the Cisco Extension Mobility service to this profile.

The Subscribe Cisco IP Phone services window displays.

Step 10 From the Select a Service drop-down list box, choose the service that you added in the "Adding the Cisco Extension Mobility Service" section.

Step 11 Click Continue.

The window displays the service that you chose.


Step 12 Click Subscribe.

The service displays in the Subscribed Services list.

From this doc;

Hope this helps!


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