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Community Member

Device to User association reporting

Hello,

I am trying to find a way to report all of the users associated with a particular device wether it's a phone or CTI Route Point. It would be nice if dependency records included this but it doesn't. Any ideas?

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Re: Device to User association reporting

Cisco CAR (CDR Administration and Reporting Tool) may help you.

Otherwise you may use DCD scripts to generate User|Phone association, will look for it and let u know.

Community Member

Re: Device to User association reporting

I looked through CAR already and didn't find any reports for this. I am curious on the DCD scripts though, if you are in a bind and need to find user accounts associated to a device. I could just search through the output for the specific device name I'm looking for and see the user's associated?

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