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Dial-by-name directory message

Hi,

I have a user that is insisting that I change the dial-by-name message from "dial the first and last name" to "dial the first 3 letters of the last name".

Yes, I am aware you can do this regardless of the message, but apparently alot of this persons callers hear they have to dial the whole name and 0 out.

Is there any way to do this? I remember from my 2.4.x class way back to never mess with any of the system prompts. Is that still the case?

--Jon

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Re: Dial-by-name directory message

I think you want to check this out:

http://www.ciscounitytools.com/App_AlternativeDirectoryHandlerPrompts.htm

This is probably make them happy.

Thanks,

Keith

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