Dial from external # to Call manager and make outbound call on PRI line
I am migrating a group of conventional pabx user to IPT/call manager. Currently, the pabx supports DISA (dial into a did # in pabx from home/public phone, after authentication, the caller can make outbound call on PRI line. The caller will enjoy the company agreed tariff program with PTT. Does Call manager V4.0 support similar features like conventional pabx. where to find the template to create this functions in Call manager? Does this feature in Call manager needs other telephony modules work together (i.e. Unity call handler)and provide similar features like DISA.. Need guidance from expert in this area.
Re: Dial from external # to Call manager and make outbound call
Here is a 'canned' answer I found on an internal Cisco posting to the same question, plus a possible solution using Unity -
CallManager 4.x and 5.x do not natively support DISA. It is too much of a security risk for toll fraud without some method to authenticate callers. The options to enable DISA-like functionality in a CCM environment are:
1) Remote System Access feature of Cisco Mobility Manager solution - available today
The System Remote Access feature requires "H.323 Hairpinning" which makes use
of the VXML application for authentication of caller identity. This can only be used by a matching Dial-peer. MGCP does not allow access to VXML dial-peers to do Remote Access functions.
The "H.323 hairpin" option as described in the Installation Guide:
You can have the users call into a Unity system and route them to the subscriber system transfer conversation. This will force them to validate their ID and will use the subscribers restriction table to
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...