07-23-2002 08:32 AM - edited 03-12-2019 08:02 PM
Is there a way I can set up a DN that, when the user dials into the system, they are automatically parked with music on hold?
Thanks
07-23-2002 09:58 PM
You can't with CallManager. Someone needs to hit the park key to park a call. What are you trying to do here? Do you want people to call in a get a recorded message or something? Are you trying to queue calls somehow? Sounds like you might need one of our call center apps like ICD or IPCC...
Keith
07-24-2002 09:11 AM
Our music on hold is our live on-air broadcast (we're a 24-hr local cable news channel in NYC) and I'd like to be able to dial in and automatically be placed on hold. Pretty simple?
Thanks!
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