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Dial into an extensions voicemail automatically

I would liket to find out if there is a way with CME and Unity to call a person's voicemail automatically. Another user internally just wants to leave a message with a coworker and not try dialing their extension first. When we dial 3001 from our phones it goes straight into our own voicemail. Any help would be appreciated. Thank you.

Hall of Fame Super Red

Re: Dial into an extensions voicemail automatically

Hi Lisa,

You can call directly to a user's inbox by dialing the Unity access number(3001) and when you hear "enter your password followed by #) press the # key to back out to the opening greeting then dial xxxx#2 (where xxxx is the desired extension). You immediately hear the user's greeting and you can leave a message. So this is the method;

1. Dial 3001

2. Press the # key (when your personal greeting plays)

3. When Unity opening greeting starts Press xxxx#2

4. Leave message directly without ringing phone.

Hope this helps!


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Hall of Fame Super Silver

Re: Dial into an extensions voicemail automatically

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