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New Member

Dial-plan problem

when I try to call an external number, e.g 9-4392405, CCME thinks i'm trying to call an extension 439 and processes the call as an extension call to 439.

Help me to rectify this problem. I have attached excerpts for the runing config.

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3 REPLIES
Hall of Fame Super Gold

Re: Dial-plan problem

Hi,

where are your ephone-dn (for SCCP) or voice register dn (for SIP) configs ?

These are the ones that will enable you to call extensions.

New Member

Re: Dial-plan problem

Attached is the new config file, including the ephone-dn config. Thanks for your response.

Hall of Fame Super Gold

Re: Dial-plan problem

Hi,

the problem as you know already is cause by your secondary extension numbers, that are perfectly overlapping with some external numbers. What is the reason for these secondary extensions ?

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